Welcome to Mitrabindarath (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website located at http://mitrabindarath.com/ and the purchase of our brass handicraft products (the “Products”).

By accessing our Website or purchasing from us, you agree to be bound by these Terms.

 1. Use of Website

You agree to use this Website only for lawful purposes. You must not:

Violate any applicable laws or regulations
 Misuse or interfere with the Website functionality
 Attempt unauthorized access to our systems

2. Products

We specialize in handmade brass home décor items. Please note:

 Each product may have slight variations in color, finish, and design due to its handcrafted nature
 Product images are for illustrative purposes; actual items may differ slightly

We reserve the right to modify or discontinue products without prior notice.

3. Pricing

 All prices are listed in [INR/USD/etc.] and are subject to change without notice
 We strive for accuracy but reserve the right to correct pricing errors
In case of an error, we may cancel or refuse orders

4. Orders and Acceptance

Placing an order does not guarantee acceptance
 We reserve the right to cancel orders due to:

 Product unavailability
Payment issues
 Suspected fraudulent activity

5. Payments

We accept payments through secure payment gateways. By placing an order, you confirm:

You are authorized to use the payment method
 All provided information is accurate

6. Shipping and Delivery

Shipping timelines are estimates and may vary due to location or external factors
 We are not liable for delays caused by courier services or unforeseen circumstances
Risk of loss passes to the customer upon delivery

7. Returns and Refunds

Due to the nature of handcrafted products:

 Returns are accepted only for damaged or defective items
You must notify us within [48 hours/3 days] of delivery with proof (photos/videos)
 Approved refunds/replacements will be processed within 7 days

We do not accept returns for:

 Minor variations in design or finish
Change of mind

8. Cancellations

 Orders can be canceled within [24 hours] of placing the order
 Once shipped, orders cannot be canceled

9. Intellectual Property

All content on this Website, including images, designs, and text, is the property of Mitrabindarath and may not be used without permission.

10. Limitation of Liability

We are not liable for:

 Indirect or incidental damages
 Misuse of products after delivery
Allergic reactions or improper handling

11. Disclaimer

All products are sold “as is.” We make no guarantees beyond what is expressly stated.

12. Governing Law

These Terms shall be governed by the laws of India.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of changes.

14. Contact Information

For any queries, contact us: